1. Data controller
For data collected on this site, the controller is Tramontane, whose registered office is to be specified. For your clients' data processed by the automations we install, your agency remains the controller and we act as processor.
For any questions regarding the protection of your data, you may contact us via the contact form.
2. Personal data collected
In the course of our activities, we collect the following categories of data:
- Professional contact data: last name, first name, role, employer, professional email address, professional phone number.
- Contextual data: company size, industry, commercial context voluntarily provided through forms.
- Technical data: IP address, browser type, pages visited, strictly to the extent necessary for the proper functioning of the site.
3. Processing purposes
Data collected is processed for the following purposes:
- Responding to contact requests and arranging discovery calls.
- Delivering the installation and support work for the agencies that engage us, within the scope agreed with them in writing.
- Improving the relevance of our editorial content and our offering.
- Complying with applicable legal and regulatory obligations.
4. Legal basis for processing
Processing relies on the following legal bases:
- Legitimate interest for following up exchanges with professionals who contact us, in strict compliance with the European legal framework.
- Consent for editorial communications, explicitly collected and revocable at any time.
- Performance of pre-contractual measures for contact requests and discovery calls.
- Legal obligation for accounting and tax data.
5. Retention period
Personal data is retained for periods strictly necessary for the purposes for which it was collected:
- Professional contact data: 3 years from the last active exchange.
- Contractual data: 5 years after the end of the commercial relationship.
- Accounting and tax data: 10 years in compliance with legal obligations.
- Career application data: 2 years after the last exchange.
6. Your rights
In compliance with the GDPR, you have the following rights over your personal data:
- Right of access: obtain communication of data concerning you.
- Right of rectification: correct inaccurate or incomplete data.
- Right to erasure: request the deletion of your data.
- Right to object: object to the processing of your data, in particular for outreach purposes.
- Right to restriction: temporarily restrict processing.
- Right to portability: receive your data in a structured and readable format.
To exercise these rights, contact us via the contact form. A response will be provided within 30 days.
7. Sub-processors
We may use sub-processors for hosting, email delivery, or internal productivity tools. These sub-processors are selected for their GDPR compliance and operate strictly within the framework of our instructions.
8. Transfers outside the European Union
Data is processed primarily on servers located within the European Union. Any transfer to a third country is governed by the European Commission's standard contractual clauses or by other appropriate safeguards.
9. Security
We implement appropriate technical and organizational measures to protect data against loss, alteration, unauthorized disclosure, or unlawful access.
10. Complaints
If you believe that your rights are not being respected, you may file a complaint with the French National Commission for Informatics and Liberty (CNIL) or your national data protection authority.